We Care About Your Safety
Your comfort and well-being are our first priority. We urge you to take advantage of these safety and security tips.
Please be certain that all interior doors & window locks work properly.
Use the door viewer to identify anyone before opening the door.
If your room has a connecting door, be sure the lock on your side works properly.
When leaving your car, make sure it is locked. Do not leave any valuables in your car or in your room.
Safeguard your room key/access card at all times. Do not leave it unprotected or give it to anyone other the people registered with you in your room. Please remember to turn in your key/access card when you leave.
In an Emergency . . . Dial 911 first
In case of an emergency
call the Front Desk . . . Dial 0
Be Prepared
Locate the fire exit nearest to your room. Locate the nearest fire extinguishers and fire alarms. Always know where your room key/access card is. A fire plan is located on the back of your guest room door.
If Fire Alarm Sounds or You Smell Smoke
Stay calm. Do not panic. Touch the door to your room. If it is hot, do not open. If the door feels normal, open it and check the hallway. If the alarm has not yet sounded but you smell smoke, sound the alarm. If there is no smoke in the hallway, leave your room. Take your room key/access card with you and go to the nearest emergency exit. If there is smoke in the stairwell, go to the opposite end of the hallway or return to your room. Any guests with disabilities should call the Front Desk for assistance.
If You Have to Stay in Your Room
Fill the bathtub with cold water. Soak sheets and towels and put them around the base of the door. Call the Front Desk; tell them your room number and that you are staying in your hotel room because of smoke in the hallway or stairwell. If smoke begins to enter your room, crouch down beneath the level of the smoke and cover your nose and mouth with a wet cloth.
CARBON MONOXIDE SAFETY TIPS
WARNING
Symptoms of carbon monoxide exposure may include:
What to do if a carbon monoxide alarm is sounding or if you experience any symptoms of carbon monoxide exposure:
Carbon Monoxide is a colourless, odourless, poisonous gas, and exposure can be fatal. Your room is equipped with a carbon monoxide detector.
• Headache
• Fatigue
• Weakness
• Nausea
• Shortness of breath
• Confusion
• Vomiting
• Blurred vision
• Dizziness
• Loss of muscle coordination
• Collapse
• Loss of consciousness1
What to do if a carbon monoxide alarm is sounding or if you experience any symptoms of carbon monoxide exposure:
• Never ignore a carbon monoxide alarm that is sounding.
• Immediately move outside to fresh air.
• Advise the hotel front desk.
• Call 911, emergency services, or the fire department.
• Do a head count to check that all people in your party are accounted for.
• Do not reenter the premises until the emergency services responders have given you permission.2
1 Source of symptom list: Consumer Product Safety Commission & Mayo Clinic.